Shipping policy

Shipping Policy

1. Availability & Build Lead Times
  • Inquire for Real-Time Availability: We do not display live inventory counts on our website. As noted in our product descriptions, please contact our support team before purchasing to confirm if an item is currently sitting on our shelves or if it will require production.
  • Built-to-Order Items (3–4 Weeks):If an item is out of stock or custom-fabricated (such as specific headers, mid-pipes, and exhaust systems), it carries a standard 3 to 4-week production lead time before it can ship.
  • Agreement Upon Purchase: By completing your purchase without inquiring first, you agree that your order may be subject to this 3–4 week fabrication period if the item is not actively in stock.

2. Delivery & Address Restrictions
  • No P.O. Boxes: Due to the oversized dimensions and heavy weight of automotive freight, we cannot ship to P.O. Boxes. You must provide a valid physical residential or commercial address at checkout.
3. Transit Cosmetic Blemishes Disclaimer
Exhaust components are heavy, raw metal products. While we pack our items securely, minor surface scuffs on unpolished tubing or slightly out-of-round slip-fit connections can occasionally happen during turbulent carrier transit. These minor cosmetic variations do not affect performance or structural integrity and do not constitute a "damaged product" claim. Slip-fit ends can be easily rounded back out using a standard pipe expander during installation.

4. Damaged or Missing Items (Shipping Claims)
Please inspect your packages immediately upon arrival.
  • 48-Hour Claim Window: Any claims for severe shipping transit damage, bent flanges, or missing hardware must be reported to our team within 48 hours of delivery.
  • Required Proof: Your email claim must include clear digital photos of the damaged product, the inner packaging, and the outer shipping container with the shipping label clearly visible.