Refund policy

1. Return Window
  • 14-Day Limit: Returns must be initiated within 14 days of the delivery date.

2. If a Part Does Not Fit Your Vehicle
  • Returns for Incorrect Fitment: If you purchase a part and find out it does not fit your vehicle during a dry-fit check, you may return it for a refund.
  • Cost Responsibility: Because vehicle compatibility is the buyer's responsibility to verify before purchasing, wrong-fitment returns are treated as standard returns. The customer is responsible for all return shipping costs and the 15% restocking fee.
  • The "Zero Tolerance" Rule: The part must not have been bolted down or run. If you scratch, dent, or force-install a part trying to make it fit, it becomes used and is no longer eligible for a return or refund.

3. Strict "Never Installed" Rules
To qualify for a refund, parts must be 100% brand new, uninstalled, and in original packaging. We will reject your return if it shows:
  • Bolt marks on flanges or scratches from forced mock-up fitting.
  • Tool marks or thermal discoloration from exhaust gas.
  • Missing components (gaskets, clamps, bolts, brackets, or manuals).
  • Damage to the original factory box. Do not stick shipping labels directly onto the product box.

4. Restocking Fees & Shipping Costs
  • 15% Restocking Fee: Applied to all approved returns to cover manual warehouse inspection and hardware audits.
  • Return Shipping: The customer pays for return shipping. Because these items are heavy and expensive, you must use a trackable service and purchase shipping insurance. We are not responsible for returns lost or damaged in transit.
  • Original Shipping: Original shipping charges paid at checkout are non-refundable.

5. How to Start a Return
  1. Email customer service with your Order Number and photos showing the uninstalled part and its packaging.
  2. Once approved, we will issue a Return Merchandise Authorization (RMA) number and the return address.
  3. Write the RMA number clearly on the outer shipping box. Unauthorized returns will be refused.

6. Warehouse Inspection and Refunds
  • No Upfront Refunds: We do not issue refunds or store credits based on shipping tracking or receipts. No refund will be processed until the item has physically arrived back at our warehouse and completed a full technical inspection.
  • Warehouse Review: Returns are inspected within 3–5 business days of arrival to verify condition and completeness.
  • Payout: Approved refunds (minus the 15% restocking fee) are credited back to your original payment method within 5–7 business days.